We in Mahanagar Gas Ltd are committed to provide quality service for supplying safe and uninterrupted Natural Gas to our valued customers.

The management is committed in achieving this by:

• Complying with applicable national/ international standards, codes and regulatory requirements.
• Continuous development of competence of employees and contractors through internal and external assisted training programs.
• Maintaining a Quality Management System in accordance with ISO 9001: 2015 by adopting a Risk Based Thinking Approach.
• Adopting new and updated technologies for emergency preparedness and striving to upkeep plant & equipment to best possible levels for uninterrupted & safe supply of natural gas.
• Continually improve the effectiveness of our processes & quality system by measurement and monitoring; interaction with all concerned stakeholders for enhanced customer satisfaction.
• Communicating the Quality Policy and the management system requirements to all employees and other interested parties, working with us in ensuring the delivery of our products and services.

NB: The Policy is made available to the public and interested parties.