We at Mahanagar Gas Limited are committed to provide quality service while supplying safe and uninterrupted Natural Gas to our valued customers.

The management is committed in achieving this by:

• Complying with applicable national/ international standards, codes and regulatory requirements.
• Continuous competence development of employees and business partners through internal and external training programs.
• Maintaining a Quality Management System in accordance with ISO 9001: 2015 by adopting a Risk Based Thinking Approach.
• Technology upgradation for emergency preparedness and ensuring plant & equipment upkeep at best possible levels for safe & uninterrupted supply of natural gas.
• Continually improve the effectiveness of our processes & quality system by measurement and monitoring; interaction with all concerned stakeholders.
• Communicating the Quality Policy and the management system requirements to all employees and other interested parties in ensuring reliable & safe delivery of our products and services.

NB: The Policy is communicated within MGL and made available to the public and interested parties.