After sales service Charges

After Sales Rate (Labour rates) for job inside the customer's premises effective from 01st June 2021 (This service is available from 10 AM to 6 PM on all days except Sundays and Holidays)

Labour charges for After Sales Services
Sr no SOR discription UOM Revised Rates wef 01.06.2021
1 Removal of Meter without alteration Each 320
2 Installation of Meter without alteration Each 460
3 Addition / Alteration of Copper Tubing in addition to job done in SR No 2 Meter 75
4 Addition / Alteration of GI Pipe Meter 140
5 Only Copper Pipe Work (upto 5 meter) Each 575
6 Removal of Hole piece without alteration Each 400
7 Installation of Hole piece without alteration Each 400
8 Temporary Disconnection Each 230
9 Reconnection (of Temporary Disconnected cases only) Each 260
10 Fixing of PVC Clamps only Each 200
11 Inspection of MGL installation. Each 290
12 Meter repalcement work Each 460
13 Visit charge applicable on second visit/ techical support request from customer Each 175
14 Installation/replacement of appliance valve Each 230
15 Installation/replacement of meter brackets Each 345
17 Painting of GI riser & laterals. Meter 110
18.A Riser testing,leakage rectification & clamping of riser.0 to 4th Floor per riser 524
18.B Riser testing,leakage rectification & clamping of riser. upto 7th Floor per riser 645
18.C Riser testing,leakage rectification & clamping of riser.upto 15th Floor per riser 1009
18.D Riser testing,leakage rectification & clamping of riser- 15th Floor & above per riser 1970
19 Shifting of Service regulator upto 3 meter Meter 3450
20.a Laying of 32/63 mm PE pipeline without reinstatement Meter 575
20.b Laying of 32/63 mm PE pipeline with reinstatement Meter 1035
21 Installation of riser (welded) Meter 400
22 Installation of Half round concrete guard - labour charges Each 175
23 GI riser work upto 4 meters for customer connectivity upto MCV including presleeved hole piece Each 1380
24 Replacement of Riser isolation valve Each 290
25.a visit charges (Gas Geyser) Each 175
25.b Copper pipe work up to 5 mtr (Gas Geyser) Each 575
25.c Copper pipe work above 5 mtr (in addition to Sr No 2) (Gas Geyser) Meter 75

1. CGST & SGST will be applicable extra.
2.The cost of material is as per the MGL purchased price/rate of MGL approved vendors.
3. 5% extra charges will be applicable on labour charges for M/s. Aarti Enterprises and D.G. Enterprises.

Schedule of rates for attending rubber tube requests

Sr. No. Activity Unit Amount (Rs.)
1 Suraksha Rubber hose (1.5 mtrs) Each 190

Service charges to be charged by service providers for stove related services from PNG customers

In view of the changes in service charges to be levied to the customers it has been reviewed and deliberated. Accordingly, effective 01st April 2021 it has been decided that service charges to be collected by the service providers from customers for services provided will be as under:

Sr no	Nature of services	Unit	Classification of goods/ services	Charges (Rs.)	GST(Rs.)	Total including GST(Rs)
1	Visit charges	Each	Services 18% GST	100	18	118
2	Service charges for Hot plate for	Per hot plate	Services 18% GST	70	12.6	83
3	Service charges for Cooking range, Hobs & auto ignition Hot plates	Per cooking range	Services 18% GST	300	54	354
4	Stove conversion (LPG to PNG and PNG to LPG)
4.a	Stove with 2 burners	Per stove	Services 18% GST	150	27	177
4.b	Stove with 3/4 burners	Per stove	Services 18% GST	250	45	295
4.c	Automatic stove	Per stove	Services 18% GST	100	18	118

The service providers shall provide the GST invoice for any service charges collected from the customers in line with the above.

Note : The cost of material/spare parts chnaged by service provider shall be as per the model of the hot plate of the customer.