MGL is the first City Gas Distribution Company to have an SAP based Customer Care Module, which is easily accessed across all its offices in and around Mumbai.
We, at MGL believe in sustainable growth through quality and are committed to provide safe and un-interrupted supply of Natural Gas at competitive price to our valued customers.
In its pursuit of providing excellent service to its customers; MGL has taken several customer-friendly initiatives such as:
A well-equipped Customer Care Centre to cater to customer requirements. Competent and adequately trained personnel are deployed to respond to customer's requirements.
First City Gas Distribution Company to have a SAP based Customer Care Module, which is easily accessed across all its offices in and around Mumbai.
MGL Connect, a mobile app available on Google PlayStore free of cost to enhance consumer service.
Presence on social media: Facebook and Twitter.
Apart from the above we have multiple channels of communication for our valued customers:
1917 (Only for MTNL subscribers) or 022 26594500/ 61564500
Our Customer Helpline is operative from 8:00 hrs. - 22:00 hrs. daily.
Customers can visit Bandra, Andheri (W) , Kandivali, Mulund ,Thane, Sanpada & Mira Road offices between 10 am and 5 pm.
Except on Sunday, Public Holidays and 2nd & 4th Saturday.
In case of emergencies like gas leakage or fire call our 24 hours Emergency Helpline number
1800 22 99 44 or 022 -24012400. (Toll Free)